STATUS FAQs

Effective as of: January 23, 2020

What is STATUS?

STATUS is Finish Line’s free customer loyalty program. STATUS members have the opportunity to earn STATUS Points on qualifying purchases at Finish Line stores, online at finishline.com and on the Finish Line mobile app. Points can be used to redeem certain STATUS Rewards in the Finish Line STATUS Rewards Catalog, like Finish Line Cash, special offers (such as discounts and free shipping) and exclusive or early access to products and/or experiences. 

How does STATUS work?

Once you become a STATUS member, STATUS benefits are available to you! You’ll be assigned a STATUS loyalty number, which you can use to earn Points on qualifying purchases at Finish Line stores, online at finishline.com and on the Finish Line mobile app. 

To earn Points as a STATUS member, you have to provide the email address associated with your STATUS account (when shopping in-store, online or on the Finish Line mobile app). If you are shopping in-store, you can also provide your STATUS loyalty number to earn Points on your purchase. The amount of STATUS Points you can earn on your purchases will depend on which STATUS Tier you are grouped into.

STATUS Points can be used to redeem STATUS Rewards in the Finish Line STATUS Rewards Catalog, like Finish Line Cash Rewards, special offers (such as discounts and free shipping) and exclusive or early access to products and/or experiences. 

What are STATUS Tiers and how do they relate to STATUS Points?

STATUS members are grouped into two tiers: 

• General Admission Tier 
• A-List Tier

The STATUS Tier that you’re grouped into for a calendar year depends, in part, on the amount you spent on qualifying purchases that year and the year before*. If you qualify for the A-List Tier in a calendar year, then you’re in the A-List Tier for the rest of that year and through the end of the following calendar year. 

The amount of Points you can earn on a purchase will depend on which STATUS Tier you fall into. 

   *Consideration of amount spent on purchases in prior Calendar Year (2019) not applicable in the first Calendar Year of the STATUS loyalty program.

How do I maintain my A-List standing?

When you spend $500 or more in qualifying purchases in a Calendar Year, you are placed in the A-List Tier for the remainder of that Calendar Year AND you stay in the A-List STATUS Tier through the end of the following year. 

You have to spend $500 or more each Calendar Year to qualify for the A-List Tier that Calendar Year* and the following Calendar Year. So, if you’re in the A-List Tier in 2021 because you spent $500 or more in 2020, but you don’t spend $500 or more in 2021, then you’ll be placed in the General Admission Tier in 2022. You can rejoin the A-List Tier in 2022 and 2023 if you spend $500 or more in 2022.

*Applies if you did not start in the A-List Tier at the beginning of the Calendar Year. 

What STATUS Rewards can I redeem with STATUS Points I earn?

STATUS members can use accrued Points to redeem STATUS Rewards in Finish Line’s Finish Line STATUS Rewards Catalog. Examples of Rewards that may be made available in the STATUS Rewards Catalog include: Finish Line Cash, exclusive offers (such as discounts and free shipping) and exclusive or early access to products and/or experiences. 

Rewards listed in the STATUS Rewards Catalog may change at any time. Rewards offered may not be of equal value. Rewards that are claimed can’t be transferred to another person and can’t be redeemed for cash. Redemption and use of Rewards may be subject to other terms and conditions.

How do I join STATUS?

It’s free and quick to sign up! Eligible customers can sign up to be a STATUS member online at finishline.com/STATUS, online at finishline.com by following the “Join STATUS” prompt on the home page or in Finish Line stores. If you sign up for a STATUS membership in a Finish Line store, you’ll need to register your STATUS member account online at finishline.com to activate an online STATUS member account.

If you are a Winner’s Circle member, you’ll have the opportunity to convert your Winner’s Circle membership into a STATUS membership. When you log into your Winner’s Circle account, you’ll have the option to change your Winner’s Circle membership into a STATUS membership. You can also contact the Finish Line Customer Care Team to make this change for you. For more details on how the STATUS program would work for you, keep reading and also see the Loyalty Program Conversion Terms and Conditions.

I forgot my STATUS loyalty number.  Can I recover it?

Yes. You can find your STATUS loyalty number several ways: 

You can view your STATUS loyalty number by logging in to your STATUS account online at finishline.com. 
Your STATUS loyalty number will be in the email we send you welcoming you to the STATUS program shortly after you enroll as a STATUS member or in any other emails we send you concerning your Points balances and claimed Rewards. 
Finish Line can also identify STATUS members when they provide the email address associated with their STATUS account. To find out their STATUS number, STATUS members can provide their email address to a Finish Line Store Associate or to our Customer Care team. 

Can I share my STATUS benefits?

Only the customer who is a STATUS member can be eligible for STATUS benefits (such as STATUS Points and STATUS Rewards) offered as a result of their STATUS membership. 

Want to help your friends and family get in on the action? Send them to finishline.com/STATUS, finishline.com or a Finish Line store to sign up for a STATUS membership.

I want to convert my Winner’s Circle membership into a STATUS membership. How does STATUS work for me?

If you opt to change your Winner’s Circle membership into a STATUS membership:

• If you change your Winner’s Circle membership into a STATUS membership in 2020, you will start in the General Admission Tier. You can move into the A-List Tier for the remainder of 2020 (and through the end of 2021) if you spend $500 or more in 2020 on qualifying Finish Line purchases. Amounts you previously spent on Finish Line purchases, and amounts of Winner’s Circle points and rewards you had previously accrued, are not taken into account to determine what STATUS Tier you fall into.
• Your Winner’s Circle points will be converted into STATUS Points based on the Points scale for the General Admission Tier ― that is, every one (1) Winner’s Circle point will be converted into 10 STATUS Points. For example, if you have 200 Winner’s Circle points, then these points will be converted into 2,000 STATUS Points. 
• Your Winner’s Circle rewards will be converted dollar-for-dollar to Finish Line Cash (one type of STATUS Reward). You may use Finish Line Cash on qualifying purchases. However, any such Finish Line Cash will expire on the date the converted Winner’s Circle rewards would have expired as Winner’s Circle rewards. 

For more information as to how STATUS would work for you, please review the Loyalty Program Conversion Terms and Conditions.

I have questions about STATUS.  Who do I contact?

You can contact the Finish Line Customer Care Team with your questions about STATUS.

Where can I read the full terms and conditions for STATUS?

Please review STATUS Terms and Conditions. By enrolling and/or participating as a STATUS member, you agree to be bound by the STATUS Terms and Conditions.